CLEAR TERMS, THOUGHTFUL SERVICE

Refund Policy

No live purchases are currently accepted. These principles describe how refund eligibility will be presented when products are activated.

Last updated: 30 October 2026 · Launch-stage policy

Before you purchase

Review the product region, currency, network, recipient, validity, device compatibility, and final quote. Product-specific provider rules will be visible before confirmation.

Digital gift cards

Delivered or revealed digital codes may be irreversible and non-refundable under provider terms. Failed fulfillment must be investigated before any refund decision.

eSIMs and top-ups

Activated eSIMs, used data plans, and successfully delivered airtime may not be reversible. Device compatibility and recipient details must be checked before purchase.

Crypto deposits

Crypto transfers cannot be reversed by Paysettly. A wrong asset, wrong network, wrong address, or wrong amount is not eligible for automatic wallet credit. Do not send funds while funding is disabled.

Request review

Open a support ticket with your order or deposit reference. Refunds, where eligible, are recorded in the ledger with a reason and audit trail. No manual refund is promised without verification.

Questions? Contact us